Sureasy.

Organiser

Surveys

Editing the pre- and post-event surveys, adding questions, participation mode and sharing results.

Every event has exactly two surveys: pre-event and post-event. Neither can be deleted, and no third one can be added.

When the surveys open

  1. 1
    While the event is a Draft, both surveys are closed.
  2. 2
    Moving it to Active opens the pre-event survey.
  3. 3
    Moving it to Completed closes the pre-event one and opens the post-event one.
  4. 4
    Archiving closes both and also turns off result sharing.

Pre-event Survey

Active

6 questions · 42 responses

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Participation modeAnonymous

Post-event Survey

Active

5 questions · 0 responses

QR CodeCopy LinkEdit Questions
Participation modeAnonymous
The Surveys tab: pre- and post-event cards, active state and participation mode.

Note

These transitions are automatic; you can still open and close surveys manually.

Adding questions

  1. 1
    Open the survey's question list with Edit questions.
  2. 2
    Import ready-made questions from the Question Bank. To write a new question, go to the Question Bank page; questions are not written on this screen.
  3. 3
    Reorder questions with the up/down arrow buttons.

The survey freezes after the first response

Once the first response arrives you can no longer add, remove or reorder questions, and required flags, question and option texts can no longer change. Finalize the structure before responses come in.

A question can be attached to both surveys. The before/after comparison rests exactly on that: the same question row is asked at both times.

Required questions and skipping

The Skip button appears only when two settings agree: skipping must be allowed at survey level and the question must not be required.

Caution

If only the survey setting were checked, a required question would look skippable and the error would surface at the very end of the survey — as a generic warning that does not say which question it refers to.

Participation mode

Anonymous
No identity is collected; only repeat submissions from the same device are prevented.
Phone
A phone number is requested and uniqueness is built on it.
Identified
The response is matched to a person on the participant list.

Do not change it once responses exist

Changing the participation mode after responses have arrived changes what the earlier answers mean. The change is saved the moment you pick it and the panel does not warn you; settle this setting before responses come in.

Sharing results

The Share results switch on the survey card makes the results page public. Archiving the event turns this switch off as well.

Opening, closing and the response cap

The Schedule button on the survey card sets when the survey accepts new participants and how many responses it collects at most. An empty field sets no limit. Times are entered in your organization's time zone; the dialog shows which one.

  • Opens / Closes — outside this window no new participant can start the survey. While it is outside, the card shows a Not started yet or Ended badge.
  • Maximum responses — once completed responses reach this number, no new participant can start; the card shows Response cap reached. The cap cannot be set below the number of responses completed so far.
  • If saving would close a survey that is open and already has responses to new participants, the panel asks for confirmation first.

Whoever starts can finish

A participant who started the survey before the closing time or the cap can still finish it afterwards in the same tab (without closing it), so the cap may be exceeded by a few responses. This does not work in browsers that block cookies. To close the survey for everyone immediately, turn off the card's Active switch. An inactive survey or an archived event also stops unfinished responses from being completed.

Why will a survey not open?

Archived
The event has been archived. Unfinished responses cannot be completed either.
Inactive
The card's Active switch is off. Unfinished responses cannot be completed either.
Not started yet
The opening time set under Schedule has not arrived.
Ended
The closing time set under Schedule has passed. People who started earlier can still finish.
Response cap reached
Completed responses have reached the maximum set under Schedule. People who started earlier can still finish.